Last updated: April 26, 2023
This Privacy Policy describes Prodo practices regarding the collection, use and disclosure of the information we collect from and about you when you use Prodo applications (the “Service”). We take our obligations regarding your privacy seriously and have made every effort to draft this Privacy Policy in a manner that is clear and easy for you to understand. By accessing or using the Service, you agree to this Privacy Policy.
Information we collect from you
When you sign up to use the Service, we collect the following data types:
- Name and e-mail address of the contact person at your company;
- Company Name;
- Number of users using the app;
- Implementation Partner;
- Tenant URL.
Information We Collect Automatically
When you use the Service, our servers automatically record certain information in server logs. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type and settings, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, date and time stamp information and other such information. Log files help us to monitor, analyze, improve and maintain the Service and to diagnose and fix any Service-related issues.
Your Content
Your use of the Service will involve you uploading or inputting various Content into the Service.
Prodo may view your Content only as necessary (i) to maintain, provide and improve the Service; (ii) to resolve a support request from you; (iii) if we have a good faith belief, or have received a complaint alleging, that such Content is in violation of our Acceptable Use Guidelines; (iv) as reasonably necessary to allow Prodo to comply with or avoid the violation of applicable law or regulation; or (v) to comply with a valid legal subpoena or request that meets the requirements of our Law Enforcement Guidelines. In order to better understand the manner in which our Service is being used, we may also analyze the Content in aggregate and on an anonymized basis.
How We Share Your Information
We may share the information we collect from you with third parties as detailed below.
As Directed by You
We will display your Content within the Service as directed by you.
If you elect to use a third-party application to access the Service, then we may share or disclose your account and Profile information and your Content with that third-party application as directed by you. Please remember that we are not responsible for the privacy practices of such third parties so you should make sure you trust the application and that it has a privacy policy acceptable to you.
With Trusted Service Providers and Business Partners
We may utilize trusted third-party service providers to assist us in delivering, improving, protecting and promoting our Service. For example, we may use third parties to help host our Service, perform analyses related to the operation of our Service, or process payments. We may also store personal information in locations outside the direct control of Prodo (for instance, on servers or databases co-located with hosting providers).
These service providers may have access to your information for the limited purpose of providing the service we have contracted with them to provide. They are required to have a privacy policy and security standards in place that is at least as protective of your information as is this Privacy Policy. Prodo will take all reasonable and appropriate steps necessary to ensure that any third party who is acting as a “data processor” under EU and Swiss terminology is processing the personal information we entrust to them in a manner that is consistent with the EU-US and Swiss-US Privacy Shield Principles.
With Law Enforcement or In Order to Protect Our Rights
We may disclose your information (including your personally identifiable information) in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. All such requests shall be required to meet our Law Enforcement Guidelines. We may also disclose your information to our legal counsel, governmental authorities or law enforcement if we believe that it is reasonably necessary to do so in order to comply with a law or regulation; to protect the safety of any person; to address fraud, security or technical issues; or to protect Prodo rights or property.
In an Aggregate and Non-Personally Identifiable Manner
We may disclose aggregate non-personally identifiable information (such as aggregate and anonymous usage data, platform types, etc.) about the overall use of our Service publicly or with interested third parties to help them understand, or to help us improve, the Service.
In Connection with a Sale or Change of Control
If the ownership of all or substantially all of our business changes, we may transfer your information to the new owner so that the Service can continue to operate. In such case, your information would remain subject to the promises and commitments contained in this Privacy Policy until such time as this Privacy Policy is updated or amended by the acquiring party upon notice to you.
Data Security
The security of your information is important to us. When you enter sensitive information as part of our service, we encrypt the transmission of that information using industry-standard encryption.
Prodo uses commercially reasonable and industry-standard physical, managerial, and technical safeguards to preserve the integrity and security of your information.
We are ISO 27001 certified.
Your Rights
If you want to learn more about the information collected through the Services, or if you would like to access or rectify your information and/or request deletion of information we collect about you or restrict or object to the processing of your information, please contact us using the contact information below. Where you have provided consent, you may withdraw your consent at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing your consent. If you are dissatisfied with the way we process your information, you may lodge a complaint with the data protection authority (“DPA”) in your jurisdiction.
You may terminate your use of the Services at any time.
Children’s Privacy
We recognize the importance of children’s safety and privacy. We do not request, or knowingly collect, any Personal Data from children under the age of 18.
International Data Transfer
We will only process your data within the European Union.
How Long We Store Your Information
We will retain your information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
Our Cookie Policy
Prodo uses technologies like cookies, pixel tags and web beacons to provide, monitor, analyze, promote and improve the Service. For example, a cookie is used to remember your username when you return to the Service and to improve our understanding of how you interact with the Service. You can block cookies on your web browser; however please be aware that some features of the Service may not function properly if the ability to accept cookies is disabled. You may disable or block cookies by adjusting your browser preferences at any time; however, please be aware that some features of the Service may not function properly if the ability to accept cookies is disabled.
Changes to Our Privacy Policy
If we change our Privacy Policy, we will post those changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page. If you do not agree to the updated Privacy Policy, you must stop using the Service.
Contact Us
For questions about these or any Prodo terms or policies, email us at hello@prodo.online.